Welcome to www.homescalefurniture.com. We are committed to protecting and respecting your privacy in accordance with applicable legal frameworks, including the laws of Mexico, the European Union (including the General Data Protection Regulation – GDPR), and applicable United States federal and state regulations.
This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our compact home furnishing products.
1. Data Controller Identification
For the purposes of applicable data protection legislation, the data controller responsible for your personal information is Homescalefurniture, operating through www.homescalefurniture.com, located and registered in Mexico.
Should you have any inquiries regarding this policy or your personal data, you may contact us via our official communication channels:
Brand Name: Homescalefurniture
Official Website: www.homescalefurniture.com
Customer Support Email: furniture@homescalefurniture.com
Address: Av. Ejército Nacional No. 769, Torre B, Piso 12, Col. Granada, Miguel Hidalgo, C.P. 11520, Ciudad de México
Phone: +52 55 5269 8000
2. Information We Collect
We collect information necessary to facilitate commercial transactions, fulfill customer service inquiries, and maintain website functionality. This includes:
Contact & Identification Data: Full name, billing address, shipping address, email address (furniture@homescalefurniture.com is our administrative contact; customers use our designated support interface), and telephone number.
Transaction Details: Records of purchases made through www.homescalefurniture.com.
Technical Data: IP address, browser type, device information, and browsing interaction logs gathered through standard website protocols.
3. Payment Processing via Stripe
To process payments securely, www.homescalefurniture.com utilizes Stripe as our primary payment processing provider. When you make a purchase, your payment card details and transaction-related data are transmitted directly to Stripe.
Stripe Compliance: Stripe processes your personal and financial information in accordance with its own privacy policies and PCI-DSS (Payment Card Industry Data Security Standard) requirements. We do not store full payment card numbers on our local servers.
You can review Stripe’s privacy framework directly through their official channels to understand how they handle transaction data.
4. Data Retention Period
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve commercial disputes, and enforce our corporate agreements.
Regulatory Compliance Windows: Transaction records, invoices, and associated customer data are generally retained for the duration required by applicable financial, tax, and commercial statutory mandates in Mexico, the European Union, and the United States (typically ranging from 5 to 10 years depending on specific jurisdictional tax and accounting requirements).
Once the retention period expires, personal data is securely deleted, archived, or anonymized in accordance with legal standards.
5. Your Data Protection Rights
Depending on your geographic location (including users residing in the European Union, the United States, or Mexico), you hold specific statutory rights regarding your personal information:
Right of Access: You may request confirmation as to whether or not your personal data is being processed, along with access to such data.
Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
Right to Erasure: You may request the deletion of your personal data under specific legal grounds.
Right to Restriction or Objection: You may object to or request the limitation of processing of your personal data under statutory circumstances.
Data Portability: Where applicable, you have the right to receive your data in a structured, commonly used format.
To exercise any of these rights, please submit a formal request to our designated email address: furniture@homescalefurniture.com.
6. International Data Transfers
As our corporate entity is established in Mexico and we serve customers across Europe and the United States, your information may be transferred across international borders. We ensure that appropriate safeguards are implemented to protect your personal data during transmission, complying with cross-border data transfer regulations mandated by EU, US, and Mexican laws.
7. Updates to This Privacy Policy
Homescalefurniture reserves the right to modify or update this Privacy Policy at any time to reflect operational adjustments or legal modifications. Any revisions will be posted directly on www.homescalefurniture.com with an updated revision date. Continued use of our website following any modifications constitutes your acknowledgment of the updated policy terms.